4K and HD IPTV, explained

"4K" is on every IPTV advert, but you only see it when every link in the chain supports it. Here is what you need, and how to check you are actually getting it.

Last updated 6 November 2026

Large 4K TV in a modern living room showing a crisp picture

HD, Full HD and 4K: the difference

Name Resolution Typical stream needs
HD (720p) 1280 × 720 About 5 Mbps
Full HD / FHD (1080p) 1920 × 1080 About 8 to 10 Mbps
4K / Ultra HD / UHD 3840 × 2160 About 25 Mbps

Resolution is only part of it. Bitrate, frame rate (50fps matters for UK sport) and HDR make as much difference to how good a picture looks.

Large TV in a modern living room

The 4K checklist

To see 4K, all five must be true:

  1. The channel or title is actually 4K. Most live channels are HD. 4K is usually limited to selected channels, events and films. Our 4K content: 4K channels/titles and plan.
  2. Your plan includes it. 4K Ultra is 4K on every length, and Premium UK adds 4K on 12 months or longer. See compare plans.
  3. Your TV is 4K, and the HDMI port supports 4K HDR (often labelled HDMI 2.0 or 2.1, or “4K@60”).
  4. Your device outputs 4K. For example a Fire TV Stick 4K or 4K Max, Apple TV 4K, a Google TV Streamer or the TV’s own app. The basic Fire TV Stick is HD only. See devices.
  5. Your broadband sustains about 25 Mbps for that screen, at peak times.

Getting the best picture

  • Use Ethernet for the 4K TV if at all possible.
  • Enable “HDMI Ultra HD Deep Colour” (Samsung: Input Signal Plus; LG: HDMI Ultra HD Deep Colour) on the port your device uses.
  • Match frame rate on Apple TV or TiviMate for smoother sport.
  • Turn down motion smoothing, or use Filmmaker Mode for films.
Dark home cinema with a wide screen

Audio and surround sound

Where a channel or film carries Dolby Digital (5.1) audio, your player app can pass it to a soundbar or AV receiver. Turn on audio passthrough in the app’s settings and set the device’s audio output to Dolby Digital or Auto. Not all content carries surround sound.

Is 8K worth it?

Not for IPTV, yet. See 8K IPTV: what is actually available?

Frequently asked questions

How fast does broadband need to be for 4K IPTV?

Allow a steady 25 Mbps or more for each 4K stream, plus headroom for everything else your household is doing. A wired connection is strongly recommended.

Which plan includes 4K?

4K availability: which plan includes 4K and on which channels/titles.

Why does my 4K channel look no better than HD?

Usually one link in the chain is limiting it. The device may only output HD, the TV may be on the wrong input settings, or the stream is dropping quality because of slow Wi-Fi.

Ready to pick a plan?

Choose how many screens and how long, compare the plans, and see the full price before you pay.